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DataData Support

All our subscribers benefit from around-the-clock access to our dedicated data support teams based in London, New York, San Francisco, Singapore and Hong Kong. We help you with your custom data needs, and provide platform guidance and training for you to get the most value from your account.

We provide

  • 24-hour live support, Monday to Friday
  • Localized, on-shore teams in key strategic locations around the world
  • Data request support with rapid response rates
  • Preqin Pro knowledge, training and guidance